Thank you for your kind words about your stay and our breakfast. We’re glad you found the hotel clean and the beds comfortable. We apologize for the inconvenience regarding luggage assistance. Your feedback is important to us, and we will look into how we can improve this aspect of our service. We hope to welcome you and your husband again soon!
Thank you for your feedback. We’re glad to hear that you enjoyed our friendly staff and excellent food. We apologize for the mix-up with your bed type and the room size not meeting your expectations. We’ll review this to improve our booking accuracy and room assignments. We hope to have the opportunity to provide you with a better experience in the future.